FAQs

How long does shipping take?

Please allow up to 2 working days for processing. Once your order has been shipped, you will receive a shipping confirmation email.

UK shipping:​

  • Tracked Standard Delivery (2-4 Working Days): £2.00, or FREE on orders over £15.

International Shipping

  • Tracked Standard Shipping (5-7 Working Days): £10.00


Due to COVID-19, any delivery delays that may occur are out of our control. We apologise for any inconvenience. 

What is the returns/exchange policy?

Due to hygiene and quality reasons we do not accept returns or offer exchanges. If you have received a faulty item, please email us at lashroomleicester@hotmail.com.

Which payment methods do you accept?

We currently accept payments from PayPal and all major credit cards: Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB and Maestro, Apple Pay and Google Pay.

How do I apply the lashes?

  1. Ensure any desired eye make up is applied before putting your strip lashes on. 

  2. Check Fit: Align band with natural lash line to check fit. Trim excess if necessary.

  3. Wrap lashes around a cylindrical object to increase flexibility during application.

  4. Apply Adhesive: Apply a thin line of adhesive along band. Wait 30 seconds to set. 

  5. ​Apply Lashes: Secure lash band by pressing onto lash line.